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Adviser feedback ratings for Mortgage Support Network Ltd
Welcome to our feedback area where you are able to share your thoughts and opinions about the various companies listed - and view those of others
26 Oct 2018 MSN, have been a game-changer for me since my first phone-call. They listened to my individual needs and were more than happy to assist at all costs. The time & consistent effort spent with me, during the FCA approval process was second to none and they updated me weekly, which was a huge benefit to me. I only became live in August 2018 and I honestly have 0 complaints/concerns about my choice. They are so quick to assist and anything they do, is always with genuine care & integrity. I never feel like, a burden (and I have had many reasons to have to call, refs process, help, etc!) They are just always happy to help, every time. Their mantra of being like a family, I can honestly say from the inside, is very accurate! There are a lot of bigger networks muscling in for new AR's nowadays, but please do not hesitate to talk to Shaun or MSN before making a judgement call. Thank you all at MSN and long may the relationship continue.
16 Aug 2018 After a lifetime working in the Banking industry I joined the Mortgage Support Network in March as an AR. Across the board they have been brilliant from being able to assist with sourcing queries (and I have had plenty) to receiving general guidance and last but not least from my Compliance Manager who has been absolutely superb. My only regret is that I didn't join sooner !
17 May 2018 I'm really happy with everything mortgage support network has done for me so far - just launched with them so haven't had any payment runs yet but feedback from other brokers suggest its very quick. Thank you for everything!
8 May 2018 MSN change my life. If you are considering using a network MSN is the one to go for. They really care about their partners and always make sure your needs are priority. Very flexible approach and really quick in adding value to your business. Their procurations etc are very good and they are fast paying. Would not imagine going elsewhere.
4 May 2018 Really good back office and compliance help from all staff at head office.
4 May 2018 I have been with Mortgage Support Network since March as a new A/R , MSN have been fantastic and very much feel part of the family already, everybody in the whole of the network has been totally supportive and always answer any questions that . The compliance support i have to say has first class i have my own personal Compliance manager who has spent and invested so much time on my cases with me that i have been signed off very quickly. If you are thinking about changing Network in the near future do not hesitate to contact MSN.
27 Nov 2017 Fantastic network, always there for supporting you, above and beyond expectations. Nothing ever feels like too much trouble.
22 Nov 2017 Just over a year with MSN now after being with other networks. They are a breath of fresh air, treat you like a grown up. They are collaborative and personable in their approach to help you navigate the minefields of this industry, helping you to succeed. It has been a pleasure working with them and I look forward to a bright future with them. Thanks to all.
20 Nov 2017 I have worked with and known a few different networks in the past but have been with MSN for nearly 3 years now. I have to say that I love the way that they operate and work. They are extremely helpful and are always trying to assist and make the brokering and advising job as easy as possible while also being very compliant and professional. They give my brokerage firm the opportunity to work smartly, in a manner we choose and they do not dictate to us nor make one feel that they are trying to "catch you out" in any way. You feel like you know all of the network's staff personally and that we are all part of the same big family. Love it here.
17 Nov 2017 I've been with MSN for nearly 20 years; I'm told I am their longest standing AR..... In itself this is an achievement for me and MSN! Networks often alienate, and bully their ARs, yet MSN have allowed me the scope, and flexibility to climb to the top of their league table without being hindered by irrelevant minutae, whilst being expertly backed by Jo and her Compliance team....Their balance is currently outstanding; long may our relationship flourish.......DW
16 Nov 2017 I've been with MSM for just over a year now and find them very helpful and easy to deal with. They are like my extended family and are always just a phone call away. I can not recommend them enough to anybody looking to join a new network.
16 Nov 2017 MSN have supported me greatly as a new broker. I have found them to be approachable and helpful as I've found my feet, I never hesitate to give them a call if I need support. A very friendly network, which lives up to their company slogan. Thank you MSN.
15 Nov 2017 I recently joined MSN as a trainee Mortgage Broker. MSN have offered me great support from the moment i joined, I could not have asked for more support! I would highly recommend MSN.
15 Nov 2017 Excellent network, they were a great in helping me to set up my own business after a number of years as an employed advisor. Great team that are only too happy to help - just the right size to give the individual attention that we need rather than being made to feel like we are just one of many. Would recommend to anyone thinking of looking for a new network.
15 Nov 2017 I have been with MSN for 9 years. During this time the business has grown from just me to a Ltd company with a number of advisors. They listen and guide you to were you want to be, with sensible advice, that I do not believe you get from other networks! If you are thinking of going the AR route I would suggest talking to them. It my sound cheesy but I a not paid to put this here, but just wish to give my honest feedback.
22 Dec 2016 I have been had to deal with 3 networks, MSN is by far and away the best. I would not hesitate to recommend them.
13 Oct 2016 Great network, were a fantastic support in becoming a self employed adviser. I was an employed adviser with a large network and the difference is huge. Team at MSN are approachable and supportive. Wouldn't hesitate to recommend to anyone.
13 Oct 2016 I've been here a long time and have no intention of leaving or changing. Great support, and helpful staff. If you are thinking of changing networks or going AR, stop looking and join MSN, you won't be disappointed.
19 Sep 2016 Its great to have a Network that works with you, not against you. I am very happy that I made the move to MSN.
19 Sep 2016 very good support always a helping hand commissions paid out very quickly professional but approachable
13 Sep 2016 I joined MSN from one of the biggest national networks, MAB, and have also worked for most of the big networks over the years, MSN are like a breath of fresh air in comparison. They are there to support my business and are always helpful and professional when I do need support and the software is also top drawer and user friendly. I would strongly advise any other broker to consider changing to MSN. It would be the best decision you have made. Personally I plan to enjoy a long and mutually beneficial relationship with MSN for many years to come!
12 Sep 2016 to add this network has very friendly and helpful staff which I greatly appreciate
12 Sep 2016 I have been with Mortgage Support Network for over 3 years & found them very good.
12 Sep 2016 Having been in the industry over 30 years and gone through every change imaginable MSN are the best Network to be involved with having had a torrid time with Sesame previously. MSN was like joining a family once again, compliance so open and helpful payments prompt and they will help you whenever you ask .Its nearly 3 years since I joined and I would recommend MSN to any advisers sitting on the fence on who to join you wont be dissapointed
9 Sep 2016 First class company with a great compliance department. always feel listened too and responsive to any issues raised. Been with MSN four years now - I should have joined years ago
9 Sep 2016 So glad I joined MSN, genuinely feel part of a family rather than just another number/statistic. I would happily recommend them.
9 Sep 2016 Been with Network for 7 months but feel as though I have always been with them. All the staff are most helpful, supportive, friendly and the best working model! This is a First class Network. Thank you all for your support.
9 Sep 2016 Always very friendly and helpful to deal with. A good working model
9 Sep 2016 used a couple of other newtorks in the past but been with these 7 years now and they are oustanding. always pay on time, great support, not overly agressive with compliance and really approachable. i feel part of a family
9 Sep 2016 Still first class.
9 Sep 2016 Been with MSN for many years and have had no issues. Very dedicated staff who show an interest in supporting us during these difficult times.
21 Oct 2015 Great network, friendly people always willing to help and support you with issues. A network that really wants to help you do well. Thanks MSN!
22 Sep 2010 They have been very supportive and patient with me for a very long time. This has helped me through very difficult personal health related problems. I think most other networks would have dumped me. Eternally grateful.
4 Mar 2010 I love you guys
23 Feb 2010 Top class company witha realistic approach within compliance (not the usual sales prevention department).
3 Feb 2009 The team at MSN are second to none. All the help needed is on offer to give the best support possible in getting your business up and running. Everyone there is very helpful and friendly and any problems just pick up the phone.
19 Jan 2009 I joined MSN over 3 years ago and couldnt be happier. They are very supportive, friendly and a pleasure to work with. Keep up the good work!
15 Dec 2008 Friendly, good support and help. Nice people.
11 Dec 2008 Joined 18 months ago and support has been excellent - particularly during these troubled times. Approachable and knowledgable team. Not the cheapest, but worth it.
23 Aug 2007 Donna Hopton
24 May 2006 I joined MSN on referral from a good friend and can honestly say they have been most helpful. I joined completely new to the business (coming from a compliance background) and they have literally held my hand to get me off and running. Compliance easy going and approachable, allows you to get on with it and works on trust and respect. Andy & Jo in compliance are the greatest!!
6 Apr 2006 Donna Hopton
9 Mar 2006 I would agree with the first comment about cost, but overall we are happy with MSN and wouldn't look to change.
15 Jan 2006 Excellent support from a dedicated approachable team. Compliance and sales support are particularly good. If one things lets them down it is the tie to the packaging arm of the business. Payments are prompt. Systems good and have lots of scope for improvement. Business development and marketing support are improving.
3 Jan 2006 I left one of the biggest national networks, MAB, as I was sick of meetings, seminars, reports and KPI and target meetings. Ihave been left to do what I do, arrange mortgages and insurance, by mortgage support network, and the difference in productivity is incredible. I have tremendous support, both sales and compliance-wise, and the software is excellent - not one crash so far! Strongly reccommend to you.
15 Nov 2005 Not the cheapest network but then again its true that you get what you pay for. Generaly the service is good as it was when they were just packagers.