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20 April 2016

New process can go from application to Indicative Mortgage Offer (IMO) in 15 minutes

Shawbrook Bank Commercial Mortgages has today announced the launch of a new digital application service – “E-AIP” - for their residential investment products, allowing brokers to produce a hard credit backed IMO online within 15 minutes.

This simple and intuitive new application function sits within the existing “E-quote” section of the Commercial Divisions online platform “Broker Hub”, and features as an extension of the initial quotation process. In built pre-population features also dramatically reduces duplication throughout the application process to further enhance the user experience.

The service is available to all Shawbrook Broker Partners through the Broker Hub, and delivers a clear and easy to follow layout at every stage of the process to help brokers who are using the service for the first time. The new system allows brokers to communicate Shawbrook’s appetite to lend to their clients with confidence, presenting the hard credit backed IMO that, based on accurate data, will not change later in the process.

Karen Bennett, Sales & Marketing Director of Commercial Mortgages at Shawbrook says: “We are very excited about the launch of the E-AIP function. It brings to fruition months of system design and implementation to improve the application journey, making the process clean, quick and easy for brokers and their clients.

“With less duplication, smarter system logic and an end result brokers can rely on, we believe the E-AIP function will make a huge difference to our business partners’ ability to service their Residential Investment clients.

“Whilst this latest improvement removes much of the manual element of the application process, our expert teams remain at the end of the phone to support. We are a business built on personal relationships and our technological improvements will always work in tandem with this core business feature”.