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SmartSearch retains prestigious Great Place To Work certification

01 December 2023

SmartSearch, the UK’s leading provider of digital compliance and anti-money laundering (AML) technology, has successfully retained its full Great Place To Work accreditation.

The prestigious accreditation certifies that SmartSearch is one of the country’s top employers and workplaces, consistently achieving high levels of employee satisfaction and a positive working environment. Alongside in-depth reviews of company strategy, practices and culture, the award is determined through independent surveys with employees.

The survey found that 80 per cent of employees at SmartSearch believe that it is a great place to work. Not only is this much higher than just 54 per cent of employees at a typical UK-based company, it is in line with scores from the likes of Vodafone, Deloitte and Admiral Group. It is also much higher than a number of firms across financial services and the technology sector.

The impressive Trust Index score resulted from the positive responses from its team. Employees ranked SmartSearch highly in many of the key focus areas including respect, engagement, leadership behaviour, competence and credibility. By using this validated employee feedback and a rigorous, data-driven approach, Great Place To Work is well established as a global authority on workplace culture.

Based on its findings and SmartSearch’s UK leading Trust Index score, the company has once again been ranked as one of the best places to work in the country.

The full accreditation follows further recognition earlier this year, with SmartSearch named as one of the UK’s best workplaces in financial services by Great Place To Work. It comes as the Ilkley-based firm fast approaches 200 members of staff, with more than 6,500 client firms and 60,000 users utilising its digital compliance platform across the UK and international markets.

In addition to strategic external appointments, SmartSearch’s commitment to developing its team and recognising talent has continued with 46 internal promotions this year. This equates to nearly a quarter of the entire team.

Collette Allen, COO of SmartSearch, said: “At SmartSearch, we are firm believers that our people are our greatest asset. We also believe that to truly be a successful business, you must first be a great place to work – one that employees feel safe and proud to work for and where there is ample opportunity to develop and progress. Following recognition within our industry earlier this year, we are incredibly proud to retain our full certification from Great Place To Work.

“As the business continues to scale and firms across all regulated markets continue to utilise our digital compliance platform, it’s absolutely critical that we continue to find and nurture great talent. Just as important is providing the necessary training, mentoring and support to reach their full potential. A fantastic byproduct of this is we can deliver the best client relationships and strongest possible platform to help our clients meet their regulatory requirements and combat financial crime.”

Benedict Gautrey, managing director of Great Place to Work UK, added: “We congratulate SmartSearch on achieving their certification. Organisations which put the employee experience at the heart of their business gain their employees’ trust and, in turn, are truly able to build a great workplace culture that delivers outstanding business results.”

SmartSearch’s next generation platform is trusted by one in three of the UK’s top 200 law firms, one in two of the top 100 accountancy firms, and more than 1,000 property companies and a host of the world’s leading financial services firms. The platform combines essential tools such as electronic verification (EV), real-time monitoring and robust sanction screening, enabling regulated firms to complete detailed customer checks in seconds and comply with strict anti-money laundering (AML) regulations.

For more information, please visit www.smartsearch.com