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Hi there, appreciate the response and feedback, that is very useful direction.
I suppose a re-positioning could be reduced work for brokers, by giving clients a clearer expectation of what 'normal' looks like - so they don't chase up necessarily, and who delays typically at that stage in the process.
But as you say, currently you don't get involved, so there is little workload to reduce.
Likely this would remain a B2C tool, but was curious to see if there was any benefit for brokers, EAs, solicitors etc
