With the deadline for preparation of Consumer Duty plans fast approaching, there are five key points that advisers need to think about:

- The emphasis on the objective of Consumer Duty of changing culture

- The link between outcomes and data

- The difficulties in assessing "fair value"

- Proportionality

- The need for benchmarking

Have you got your Consumer Duty Plans all sorted?

#regtech #consumerduty #compliance #ifas #mortgagebrokers #advisers #financialservices