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we brought together senior leaders from HSBC, Lloyds Banking Group, Chetwood Bank, and Enra Specialist Finance to talk about practical innovation in mortgages - what’s actually being implemented, and what’s still getting in the way.
Here are a few standout themes from the session:
๐ธ ๐๐
๐ฝ๐ฒ๐ฟ๐ถ๐บ๐ฒ๐ป๐๐ฎ๐๐ถ๐ผ๐ป ๐ฑ๐ผ๐บ๐ถ๐ป๐ฎ๐๐ฒ๐. AI projects in banks are ongoing, but the majority of them are still at the experimentation stage
๐ธ ๐ฅ๐ข๐ ๐ฟ๐๐น๐ฒ๐. The most successful use cases embed AI within existing workflows and provide immediate ROI, without requiring full-scale customer journey and policy overhauls.
๐ธ ๐ฆ๐บ๐ฎ๐ฟ๐๐ฒ๐ฟ ๐ผ๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐ ๐ฎ๐ป๐ฑ ๐๐ป๐ฑ๐ฒ๐ฟ๐๐ฟ๐ถ๐๐ถ๐ป๐ด. AI is already being used to automate affordability assessments and process income data faster and more accurately
๐ธ ๐ฆ๐ฐ๐ฎ๐น๐ฒ ๐๐ป๐น๐ผ๐ฐ๐ธ๐ฒ๐ฑ. Automation isn’t just about efficiency; it powers growth for lenders by increasing application conversion and a better customer experience.
๐ธ ๐๐
๐ฝ๐น๐ฎ๐ถ๐ป๐ฎ๐ฏ๐ถ๐น๐ถ๐๐ ๐ณ๐ถ๐ฟ๐๐. Compliance and clear decision trails remain non-negotiable for AI-driven decisions.
“It’s not about removing humans – it’s about giving them better tools to make consistent, defensible decisions.”
At Sikoia, this is exactly the kind of work we’re focused on: helping lenders automate the heavy lifting in onboarding and verification - without compromising on control.
๐ Curious how we’re doing it? Let’s talk. https://www.linkedin.com/posts/sikoia_what-are-lenders-really-doing-with-ai-activity-7341037149040832513-qPns?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAAWMDYBEkyG7zgptjUO2rN_lIv81Il3kRY