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we brought together senior leaders from HSBC, Lloyds Banking Group, Chetwood Bank, and Enra Specialist Finance to talk about practical innovation in mortgages - what’s actually being implemented, and what’s still getting in the way.

Here are a few standout themes from the session:

๐Ÿ”ธ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—บ๐—ฒ๐—ป๐˜๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฑ๐—ผ๐—บ๐—ถ๐—ป๐—ฎ๐˜๐—ฒ๐˜€. AI projects in banks are ongoing, but the majority of them are still at the experimentation stage

๐Ÿ”ธ ๐—ฅ๐—ข๐—œ ๐—ฟ๐˜‚๐—น๐—ฒ๐˜€. The most successful use cases embed AI within existing workflows and provide immediate ROI, without requiring full-scale customer journey and policy overhauls.

๐Ÿ”ธ ๐—ฆ๐—บ๐—ฎ๐—ฟ๐˜๐—ฒ๐—ฟ ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—ฎ๐—ป๐—ฑ ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐˜„๐—ฟ๐—ถ๐˜๐—ถ๐—ป๐—ด. AI is already being used to automate affordability assessments and process income data faster and more accurately

๐Ÿ”ธ ๐—ฆ๐—ฐ๐—ฎ๐—น๐—ฒ ๐˜‚๐—ป๐—น๐—ผ๐—ฐ๐—ธ๐—ฒ๐—ฑ. Automation isn’t just about efficiency; it powers growth for lenders by increasing application conversion and a better customer experience.

๐Ÿ”ธ ๐—˜๐˜…๐—ฝ๐—น๐—ฎ๐—ถ๐—ป๐—ฎ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜† ๐—ณ๐—ถ๐—ฟ๐˜€๐˜. Compliance and clear decision trails remain non-negotiable for AI-driven decisions.

“It’s not about removing humans – it’s about giving them better tools to make consistent, defensible decisions.”

At Sikoia, this is exactly the kind of work we’re focused on: helping lenders automate the heavy lifting in onboarding and verification - without compromising on control.

๐Ÿ”— Curious how we’re doing it? Let’s talk. https://www.linkedin.com/posts/sikoia_what-are-lenders-really-doing-with-ai-activity-7341037149040832513-qPns?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAAWMDYBEkyG7zgptjUO2rN_lIv81Il3kRY

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