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Lewis

Joined 21/02/26
Posts 2 – Message

Hi all,

Hopefully this is okay to post here.

I run a small tool used by first-time buyers called Plainli – https://plainli.co.uk/

It allows buyers to compare their purchase timeline against similar transactions (matched by factors like chain length, tenure, region etc.) to see whether their purchase is progressing normally or starting to drift.

For example, if searches are taking significantly longer than typical for similar transactions, the system flags an elevated risk level and alerts users via email.

The idea is that earlier visibility of delays could give more time to chase stakeholders and potentially reduce fall-through risk.

What I’m trying to understand is whether something like this would actually be useful for mortgage brokers managing multiple live cases.

If any broker would be open to a quick 5–10 minute chat to share how you currently track transaction progress across clients, I’d really appreciate the insight.

In return I’m happy to share anonymised insights from the growing dataset and what we’re seeing from first-time buyers using the tool.

Feel free to comment thoughts or email me directly to discuss further - hello@plainli.co.uk

Thanks in advance.

Report Post Today, 2.34 pm

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TH84

Joined 24/05/12
Posts 8078 – Message

On a personal level, we use a conveyancing panel provider.

At every stage, they send an automated email chaser to the conveyancer if there has not been an update in that time.

It sounds relatively similar to what you are looking to do. But I dont get involved, they do it for me.

All I see is this creating more work for me. Client seeing it has gone beyond by a day and they are on our case if we instruct the solicitors.

Report Post Today, 2.47 pm

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Lewis

Joined 21/02/26
Posts 2 – Message

Hi there, appreciate the response and feedback, that is very useful direction.

I suppose a re-positioning could be reduced work for brokers, by giving clients a clearer expectation of what 'normal' looks like - so they don't chase up necessarily, and who delays typically at that stage in the process.

But as you say, currently you don't get involved, so there is little workload to reduce.

Likely this would remain a B2C tool, but was curious to see if there was any benefit for brokers, EAs, solicitors etc

Report Post Today, 2.57 pm

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