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Latest from the Adviser forums

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Today, 7.53 pm Digging a hole?  I said they are doing the vast majority of an advisers job and IF (notice the IF, thats not an assumption) they are on close to minimum wage, it might be a problem. If they are paid more in line with an adviser then not so bad and its not unreasonable to expect more from them....
Today, 6.52 pm I don't have one, the previous one left and last year and I didn't replace him - I had him doing some of the stuff you posted and realised it was work for the sake of it. No chasing for documents, i need them all for DIP/App or it doesn't go in.No solicitor updates, waste of time. No c...
Today, 6.33 pm We have 5 - 10 new client appointments a week.  Of course that doesnt mean 5-10 completions a week as we loose some along the way.  I would love to do the job for a whole month to really get a feel for what admin work is useful and what we could 'kick to the curb'.  What does ...
Today, 6.30 pm Blimey, hole, keep digging.  LOL  My team are paid well over minimum wage.  No one does more than others, we are a fantastic team, my admin has been with me for over 5 years.  We offer hybrid working, allow split shifts, working from home / office etc.  I must say your assum...
Today, 6.25 pm I think most of the admin's time is spent before we get to Full App.  They book the calls/meetings, they send the reminders and update our diaries, they do the follow up calls and emails to request the items / info we need for the next step, they only hand back to the advisor to review, res...
Today, 6.15 pm How many mortgages are you doing a month?  Those jobs should take max 2 days of their week.
Today, 6.03 pm Really interesting Swindon, you are running a proper business.
Today, 5.11 pm It can seem like that from the outside looking in. The admin is doing the admin side of the job I am doing the advice side of the job.  If a case needs replacing, I do it If there is a survey issue, i deal with it I win the business from the client I research and place the case I write t...
Today, 5.04 pm Not sure what you are doing around chasing but you can still look like you support the client without wasting too much time on it. A quick email template asking for a particular document needed chased after a few days to a week takes seconds for your admin to send.  email is king. Once you ha...
Today, 4.36 pm It was sort of meant in a jokey way. But also I do think they are being a bit used and abused. They appear to be doing about 75-80% of the job and if they are on borderline minimum wage, putting more on them might make them think they could earn more doing less.  Have you spoken to your admin?...

Latest from the Provider/Adviser forums

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Today, 10.42 am We’re making some cuts to our mortgage rates, with changes effective from tomorrow, Friday 7th August. Jatin Patel, Head of Mortgages, Savings and Insurance at Barclays, said: “Recent market volatility means many homeowners have understandably been keeping a close eye on mortgage rates...
Today, 10.09 am We’re committed to making it easier for you to place business with us. Following your feedback, we’ve made some changes to our policy for customers who are employed on fixed term contracts. Changes to fixed term contracts Applicants on a fixed term contract who fall into one of the cat...
Today, 10.07 am Maria Harris, chair of the OPDA, to July’s housebuilding figures in the S&P Global UK Construction PMI: "While the construction PMI provides an important measure of the health of the housebuilding sector, it's also a reminder that increasing the supply of homes is only part of the solutio...
Today, 9.46 am Richard Pike, sales and marketing director at Phoebus Software: "There are some positive signs in the latest UK construction PMI that the downturn is starting to stabilise with output at its highest levels for four months. However, the sector remains in contraction, with housebuilding continuing to...
Today, 9.10 am David Jones, CEO of Click2Check, said: “The latest Cifas fraud figures highlight a worrying trend for the property market, with mortgage fraud increasing across every category. Identity fraud linked to mortgage applications has increased by 36% and false mortgage applications are also continu...
Today, 8.50 am The Wealthy Advisers Club, the largest protection and mortgage adviser training community in the UK with over 2,300 members, launches the The Financial Services Show, a podcast and YouTube series, designed to help advisers improve their results by listening to people who are doing it at the very hig...
Today, 8.47 am Recognise Bank, the SME property lending Bank, has today increased its loan-to-value (LTV) on residential bridging finance from 75% to 80% with immediate effect. In addition, the Bank has introduced the use of short-form and automated valuations (AVMs) on selected residential bridging cases, helpin...
Today, 8.41 am Pension Lab has demonstrated that open standards transfer technology can also support the validation of and responses to Letters of Authority. The approach uses infrastructure already supporting pension, SIPP and ISA transfers, rather than requiring providers to build a new system or join another...
Today, 8.39 am GB Bank has been added to Mortgage Advice Bureau’s (MAB) lender panel, giving MAB advisers access to the bank’s bespoke bridging and buy-to-let lending solutions. The addition means MAB advisers can now place buy-to-let cases with GB Bank, including residential, semi-commercial, and comm...
Today, 8.37 am Glenhawk, the specialist bridging lender, has today announced the completion of a £2.1 million loan to help their client complete a barn conversion project. The client was mid-development of a four-unit barn conversion project in Northumberland, but, due to key members of their development te...

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