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17 January 2022

- Saffron has enhanced its risk team with the return of a society veteran and a new deputy promoted in to the department.
- The society is set to continue its 2021 commitment to providing an industry leading service to brokers as we move into 2022

Saffron Walden, UK: 17 January 2022

Today, Saffron Building Society is announcing updates to the Risk Team as the mutual continues to bolster the entire team as part of a broader service and delivery strategy.

Following a highly successful 2021 for the Society, strengthened with new criteria updates, mortgage products and an enhanced commitment to specialist applicants, including the self-employed and contractors, Saffron has continued to invest in people, with the risk team being the latest to benefit from an update.

Clive Moore has joined the Society as Chief Risk Officer, beginning in role on January 3rd, 2022. Clive is no stranger at Saffron, having worked as Chief Risk Officer between 2015 and 2019. Clive comments on his return to the Society: “It is an absolute pleasure to return to Saffron Building Society. In the few years that I have been gone, the Society has been making huge strides in its offering, from the quality and availability of mortgage products to improving service and a more customer-centric operation. I am delighted to get my feet back under the table and be on board as improvements continue at pace in the months and years to come.”

Clive is supported by new Deputy Chief Risk Officer (CRO), Saffron risk veteran Natalie Duncan. Natalie has been working in the risk team for nine years, starting as Risk Support Officer, where she has gained invaluable experience in operational risk and resilience.

“Being Deputy CRO is an interesting job where you get to uncover and analyse every process and control across all areas of the business. I have learnt and gained an excellent understanding of processes. My new responsibilities are to support the CRO in the effective and robust management of risk & compliance throughout the Society, including adaptations and amendments to lending criteria and policy, which will further bolster our broker proposition throughout 2022 and beyond.”

These latest additions to the team demonstrate the mutual’s commitment to customer service. In 2021, one of the busiest in the 170+ year history of the Society, the team was passionately committed to developing, improving, and enhancing the service standards, speed of applications, improved mortgage and saving products, and continued member support with ongoing and new financial wellbeing services and initiatives.

To keep up to date with developments at Saffron, brokers are encouraged to visit the Saffron for Intermediaries website, where all the latest news updates are available and to sign up for regular updates. Brokers and advisors should visit www.saffronforintermediaries.co.uk.