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Virgin Money & Clydesdale Bank: Product Switching pre-completion for new and existing customers

08 May 2025

Important stuff just for mortgage brokers

Virgin Money

Switching Virgin Money and Clydesdale Bank products pre-completion

Hello

We love to help people get moving, which is why we offer unlimited product switching.

Product switching is available for both new and existing customers on cases that are at pre-offer or post-offer stage.

For new lending applications, customers are able to product switch up until we have received the Certificate of Title from the solicitor.

When you’re ready, follow these simple steps:

New Business - Virgin Money switching

New Business - Clydesdale Bank switching

Complete our New Business Product Switch Form and email it to NLproductswitch@virginmoney.com

Complete our Change of Application Form and upload it on the application portal.

Existing Customers - Virgin Money switching

Existing Customers - Clydesdale Bank switching

Complete our Existing Customer Product Switch Form and email it to PTproductswitch@virginmoney.com

Complete our Existing Customer Product Switch Form and email it to CBPTproductswitch@virginmoney.com

We will review your request within 5 working days. If the case is not yet at offer stage, we will update the product. If an offer has already been issued, we will send a new offer to the customer.

Any questions?

If you’ve got questions, your Business Development Manager is the best person to answer them.

The team at Virgin Money

We have to share important information with you, including information we must give you in line with our terms of business for intermediary partners. Please note, you cannot unsubscribe from these emails.

To make sure our emails do not get caught in your junk filter, please add email@intermediary.virginmoney.com to your address book.

Important stuff just for mortgage brokers.

Please refer to our website for full details. Details correct at time of distribution.

Clydesdale Bank PLC (trading as Virgin Money). Registered in Scotland (Company No. SC001111). Registered office: 177 Bothwell Street, Glasgow G2 7ER. Financial Services Register Number 121873. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Credit facilities other than regulated mortgages and regulated credit agreements are not regulated by the Financial Conduct Authority.

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