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Phoebus comment on ERC analysis of complaints data
24 June 2025
Richard Pike, chief sales and marketing officer at Phoebus Software says:
“This is excellent news for the equity release sector. At a time when volumes are increasing, the fact that only a small number of complaints were upheld highlights the strength of the advice and service being delivered across the board. It reflects a sector that takes its responsibility to consumers seriously and is committed to maintaining high standards. As the market continues to grow and diversify, it’s encouraging to see this level of customer satisfaction and trust.”
