Sikoia and Finova Partner to Streamline Document Verification for UK Lenders
09 September 2025
[London, UK – 9th of September 2025] – Sikoia, the leading Customer Verification Platform, today announces its partnership with Finova, the UK’s largest cloud-based mortgage and savings software provider, to automate the manual review of broker-submitted documents - a common bottleneck for lenders that adds cost, slows decisions, and creates friction for brokers.
By integrating Sikoia’s AI-powered document intelligence solution directly into Finova’s lending platform, lenders can now automate key checks. These include verifying whether documents meet application criteria - such as verifying the dates and completeness of bank statements or payslips - and support more complex income and affordability assessments. This reduces processing times, minimises document errors, and helps underwriters focus on higher-value tasks.
The partnership forms part of Finova’s wider strategy to embed Artificial Intelligence (AI) and Large Language Model (LLM) technologies across its platform, enhancing speed, accuracy, and experience in the mortgage and savings journey. This first phase targets document handling, improving data quality and reducing unnecessary back-and-forth between brokers and underwriters.
Additionally, structured data, including income evidence, is automatically extracted and presented in an accessible format, helping underwriters make faster and more informed decisions.
“Manual verification of customer-submitted information remains a major bottleneck for lenders. Our partnership with Finova demonstrates how Sikoia’s platform can solve this challenge at scale,” said Alexis Rog, CEO and Founder of Sikoia. “With Finova powering one in five UK mortgages, we’re proud to share their vision of embedding AI into the lending journey to transform the experience for underwriters and customers.”
Rowan Clayton, Chief Product Officer at Finova, said
“This partnership reflects Finova’s commitment to solving real, day-to-day challenges for lenders, brokers and consumers. By integrating Sikoia’s AI-driven document intelligence into our lending platform, we’re cutting the delays caused by manual checks and document errors. It’s a tangible example of how we’re using emerging technologies to streamline the mortgage and savings journey. This is just the first step in our broader strategy to deliver intelligent, connected solutions across both the lender and broker ecosystems.”
The collaboration builds on Sikoia’s strong momentum with banks, lenders and brokers, following recent integrations with Experian and Tandem Bank. It marks another significant milestone as Sikoia continues to scale its AI-powered customer verification solution across the financial services sector.
“As lenders look to modernise operations, partnerships like this, combining Finova’s market presence with Sikoia’s AI-powered document intelligence are essential to improving efficiency and customer experience at scale,” Rog added.
Future phases will extend these capabilities into Finova’s Broker CRM, enhancing document quality and compliance earlier in the mortgage journey.
About Sikoia
Sikoia is a London-based Fintech that helps financial services providers automate key parts of their customer verification processes. Designed to streamline the customer verification process, Sikoia offers centralised access to organised customer data, alongside providing automated insights that simplify the onboarding experience. Its solutions are built for seamless integration into existing systems via API, or for direct use through its straightforward, ready-to-use Customer Evaluation Dashboard.
Sikoia serves Fintechs and larger established institutions in more than three countries, is regulated by the Financial Conduct Authority (FCA) as an Account Information Service Provider (AISP) and Credit Reference Provider, and is backed by leading institutional investors.
About Finova
Finova is the UK’s largest cloud-based mortgages and savings software provider, powering one in every five mortgages across the UK. The provider supports over 60 banks, building societies, specialist lenders and equity release providers across the UK, along with a network of more than 2,400 brokers. Finova’s end-to-end digital solutions span mortgage origination, servicing, savings, and CRM software, offering agile, cloud-native solutions to lenders and brokerages of all sizes. In 2024, Bain Capital Tech Opportunities invested in Finova and acquired MSO, formerly part of Iress. Now operating as a single unified brand, Finova manages nearly £50 billion in loans and savings and supports the digital servicing of more than 650,000 UK borrower accounts.
