MorganAsh comments on BoE MPC decision

18 December 2025

Andrew Gething, managing director of MorganAsh, said:

“The positive news continues this week with falling inflation, followed by a cut to the base rate. This will be welcomed by new borrowers and those set to remortgage, while bringing relief to those on variable and tracker rates. While the picture is certainly improving and the signs look good, we’re not out of the woods yet. Financial pressures on households remain high and customer vulnerability will continue to be a significant and growing issue.

“Rather than thinking this positive news means that the job is done, firms should respond by making sure they are aware of the challenges of their vulnerable customers. To do so, they must identify who these customers are, understand what outcomes they are receiving and determine how best they can be supported. New customer vulnerability guidance released by the CII and PFS gives all financial services firms the ultimate playbook for achieving this and supports firms in making sure that they have the necessary IT systems, processes and data infrastructure for customer vulnerability management.”