AI file checking service delivered to all Simplybiz and threesixty customers

09 June 2026

Fintel, parent company of threesixty and Simplybiz, has announced that from August all advice firm customers will receive access to AI-powered file checks across every advice case, with human checks built in as standard.

Fintel has invested heavily into AI across its Software & Data (Defaqto) businesses and its leading compliance services brands, Simplybiz and threesixty.

The proprietary AI capability leverages Fintel's experience, providing compliance support to over 3,300 directly authorised advice firms and licensing technology to over 20,000 users.

The AI solution has been rigorously trained by threesixty and Simplybiz’s compliance experts to rapidly assess advice quality and identify files that warrant further human attention.

Alex Whitson, CEO of Fintel Services commented -

"This is the first in a series of upgrades and enhancements to our core services for advisers. We believe that AI file-checking alone is not sufficient for robust suitability assessments and compliance oversight - which is consistent with the direction of travel from the regulator and PI insurers. This is why we’re giving advisers access to the speed and scale of AI, combined with the judgement, regulatory credibility and contextual understanding of our human experts where required. The two together create a mutually enforcing learning loop, which materially improves the quality of output, benefitting advice firms and, crucially, their clients "

Fintel's AI file-checking capability is delivered as part of a suite of next-generation compliance technology tools being made available to all Simplybiz and threesixty customers in the coming months. Further announcements will follow soon.

Matt Timmins, CEO of Fintel, added

“AI is part of the fabric and the future of our business. It is the acceleration engine that sits on top of our core proprietary product data sets and our deep knowledge of regulation. This is the start of a game changing journey for us and all our customers will benefit from the tens of millions of pounds we are spending to enhance our technology and compliance solutions. Our aim is to provide everything advisers need, at scale and within our core service model. We believe in the power of personal and professional advice, augmented by technology and super charged through AI.”