LMS announces CEO departure

09 June 2026

LMS today announces that Nick Chadbourne has made the decision to step down from his role as Chief Executive Officer.

Nick Chadbourne has led LMS since 2016, playing a central role in transforming the business. Under his leadership, LMS has evolved into the UK's leading provider of conveyancing services and as a technology leader within the home-buying and selling industry, driving greater collaboration across key stakeholders, while maintaining a strong focus on improving customer outcomes.

Chief operating officer Ian Robinson, who has been with LMS for more than 20 years, will assume the role of interim CEO while the Board undertakes a search for a permanent successor.

Nick said:

“Looking back over the past ten years, I feel incredibly proud of what we’ve built at LMS. We have continuously strengthened and expanded what LMS does, while investing in the broader capabilities needed to make the home-moving experience better for everyone - and I believe that work is now genuinely beginning to change the industry.

“What I am most proud of is the team. The success of LMS has always been driven by the talent, commitment and collaboration across the business, and I have every confidence in Ian and the wider leadership team to continue that momentum. We have built strong foundations, and I firmly believe the business is in an excellent position for the future.

“After ten years, this feels like the right moment for me personally, and for LMS, for someone else to take the business forward and drive it to the next level. I leave knowing the company will continue to go from strength to strength.”

Ian said:

“Nick has made a significant contribution to LMS, and we thank him for his leadership.

“We have a talented and dedicated team at LMS. The senior leadership team and I will work closely together to provide continuity across the business and as we continue delivering great outcomes for our partners and clients. We will also work closely with our shareholders to support a smooth and seamless transition.

“Our strategic priorities remain unchanged. We continue to make strong progress with Panel Link, Remortgage, Select, and Confirmly, which are all designed to make the home-buying and selling journey more secure and faster. NPTN, the National Property Transaction Network, is delivering a step-change in how property transactions are conducted in the UK across all stakeholders.

“LMS remains well positioned for continued growth, and the business is confident in its ability to build on the strong foundations established over the past several years.”