MIMHC extends 500 Voices Survey for one final week as industry response delivers at record levels

17 August 2026

Mortgage Industry Mental Health Charter gives mortgage professionals until Friday 21 August to have their say

Monday 17 August 2026 – The Mortgage Industry Mental Health Charter (MIMHC) has announced a seven-day extension to its 2026 500 Voices Survey, following a record response from professionals across the mortgage industry.

The annual survey, which is now in its 5th year, had been due to close on Friday 14 August, but will now remain open until Friday 21 August 2026, giving more people across the sector the opportunity to contribute.

The MIMHC team has extended the deadline to build an even stronger evidence base around the wellbeing, working lives and mental health of people operating across the mortgage industry.

The findings will form the basis of the 2026 MIMHC White Paper and will also help inform the Charter's priorities and practical actions as it looks towards 2027.

Jason Berry, Co-Founder of the Mortgage Industry Mental Health Charter, said:

“The response to 500 Voices has been incredibly encouraging and to deliver a record number of responses in our 5th year is exactly what our team wanted. Rather than close the door when there is clearly still momentum, the decision was made earlier this week to give the industry one final week to have its say.

“This isn't about chasing a number for the sake of it. The more people we hear from, the more representative and powerful the evidence becomes. We want to understand where things are improving, where pressures remain and, crucially, what our industry can collectively do about them.

“Behind every response is a person and a real experience of working within our industry. Our responsibility is to listen to those experiences and then turn the insight into meaningful action.

“I'd therefore encourage every mortgage professional who hasn't yet participated to give us a few minutes of their time before Friday 21st. I'd also ask our MIMHC Signatories and supporters to give the survey one final push across their organisations and networks.”

The 500 Voices initiative is designed to provide a broad snapshot of wellbeing across the mortgage sector, exploring the realities of working life and the factors affecting the health and wellbeing of its people.

MIMHC will use the findings not simply to identify challenges but to help shape future initiatives, conversations and commitments across the industry.

This year's survey is also being supported by Pepper Money, which has pledged to contribute £2 to MIMHC for every completed response, meaning participation will both strengthen the industry's collective voice and directly support the Charter's ongoing work.

Berry added:

“We have always believed that better evidence should lead to better conversations, and better conversations must ultimately lead to better action.

“500 Voices gives us an opportunity to listen at scale. We now have seven more days to make that collective voice as strong as possible.”

The MIMHC 500 Voices Survey closes on Friday 21 August 2026.

Complete the survey:
https://www.surveymonkey.com/r/MIMHC-Survey-2026