Mortgage Brain Secures LIBF CPD Accreditation for Industry-Leading Training Programme
25 August 2026
25 August 2026 – Mortgage Brain, the award-winning mortgage technology provider, has achieved CPD accreditation from LIBF for its comprehensive range of user training sessions, highlighting the company’s commitment to ongoing adviser development and improved client outcomes.
The CPD-accredited programme consists of 10 modules, delivered both as daily live training sessions and on-demand recordings, and is available exclusively for Mortgage Brain customers via the Mortgage Brain Hub Help Centre. This flexible approach allows mortgage professionals to learn in a way that suits their working schedules while maintaining continuous professional development.
Designed around real experiences, the scenario-led training sessions span the full mortgage journey, from lead generation and fact find through to sourcing, submissions, and long-term client engagement. The programme includes sessions suitable for a diverse range of mortgage professionals including advisers, case administrators, compliance managers, and firm principals. Users can gain up to 5 hrs 30 mins towards their CPD.
Topics include:
- CRM Brain in Action: The Adviser Journey
- Sourcing & Affordability Masterclass: From Research to Recommendation
- Criteria & Affordability Masterclass: Interpreting Lender Rules and Assessing Borrowing Power
- Protection in CRM Brain: Delivering Complete Client Cover with Confidence
- CRM Brain for Administrators: Improving Efficiency and Case Management
A full list of topics can be found in the ‘About Mortgage Brain’ notes.
Through the accreditation process, LIBF, part of Walbrook Institute London, completed an external, independent review of Mortgage Brain’s learning provision.
Pollyanna Puddephat, Head of Marketing at Mortgage Brain, comments:
"Achieving CPD accreditation from LIBF is a significant milestone, and one that reflects our wider commitment to transforming customer service into genuine customer success. We recognise that powerful technology alone isn't enough – mortgage professionals need the confidence, guidance and support to use it to its full potential. Our training was designed with that in mind, going beyond issue resolution to become a proactive part of how our users get real, lasting value from our platforms every day.
“In a market where many providers offer similar features, it is our dedication to customer success, through education, human expertise and continuous support, that sets us apart. Gaining CPD accreditation elevates that commitment further, ensuring our training is not just practical and impactful, but recognised as a mark of professional development for mortgage professionals across the industry."
John Somerville, Director of Financial Services at LIBF, part of Walbrook Institute London, said:
"We’ve accredited Mortgage Brain's new training programme in recognition of their commitment to professional excellence and quality within the mortgage industry. To receive accreditation from LIBF, providers have to meet the highest standards of teaching and learning outcomes. We look forward to continuing to support Mortgage Brain in their drive to develop mortgage professionals and raise standards of customer success across the industry.”
